In a world full of logins and passwords it’s easy to understand that one may occasionally forget their password. It can be frustrating and disruptive. TrustCommerce offers User Administration for large organizations so their personnel can access the TC Vault system for billing, accepting payments, issuing credit/voids and so forth. When a User forgets their password they have different options on how they can quickly update their password.
One way is to contact your Administrator and inform them you have forgotten your password. From there, they can assist and get you back in. However, reaching out to an Administrator for password help isn’t always convenient, especially if they are not available. A simpler option is to use the Forget Password tool on the TC Vault Log In page. Here are the main steps.
Step One: Go to https://vault.trustcommerce.com
Step Two: Click on the Forgot Password link
Step Three: Enter your TrustCommerce User ID
Step Four: Enter your Email Address that is configured to your User Account
After you enter your email address, you will receive an email with a temporary access code and a link. This temporary access code is only available for two hours. Select the provided link and enter your temporary access code. Once you have logged in with your temporary access code, you will be required to create and submit a new password before you can enter the TC Vault.
Remember, strong passwords are important. As a best practice, passwords should be a minimum of eight characters and include letters, numbers and symbols. Be sure to remember your password and not to write it down anywhere or share it with anyone.