There are times in every merchant’s life when a customer makes a purchase and is either unhappy with the product, decides they no longer want it, or maybe there is a mistake on the amount that was charged. In any case, a customer will contact you and ask for a refund. In the processing world there are two types of refunding methods—Credit and Void. What is the difference? We will cover that topic here to help you make the right choice.
Taking a payment is more than a swipe, dip, or wave. The payment is an essential part of commerce. And commerce, well, that is a living, breathing, complex organism. Businesses have diverse systems in order to operate efficiently and to interact with their customers effectively.
When TrustCommerce began, we knew partners would be central to our success. By working with partners we support the interweaving of solutions that make commerce happen; that make businesses work.
In a world full of logins and passwords it’s easy to understand that one may occasionally forget their password. It can be frustrating and disruptive. TrustCommerce offers User Administration for large organizations so their personnel can access the TC Vault system for billing, accepting payments, issuing credit/voids and so forth. When a User forgets their password they have different options on how they can quickly update their password.
One way is to contact your Administrator and inform them you have forgotten your password. From there, they can assist and get you back in. However, reaching out to an Administrator for password help isn’t always convenient, especially if they are not available. A simpler option is to use the Forget Password tool on the TC Vault Log In page. Here are the main steps.
TrustCommerce will be attending the upcoming 3rd Annual West Coast Self Storage Owners Conference, May 13-May 15, 2015 in Napa Valley, California. The California Self Storage Association (CSSA) is a Non-Profit Trade Association for the Self Storage Industry in the State of California. For more than 10 years the Association has served as the official trade…
PayWithIt® Mobile Payment Acceptance Solution supports both Android and iOS devices.
IRVINE, California, April 30, 2015 — TrustCommerce, a leading provider of secure payment solutions, further extends its full-featured mobile payment solution PayWithIt® to Android devices. PayWithIt enables merchants to accept credit cards, signature debit, and ACH/electronic checks securely—on the go.
Hanson brings more than 20 years of experience in technology leadership.
IRVINE, California, April 22, 2015 — TrustCommerce, a leading provider of secure electronic payment solutions, is pleased to announce Eric Hanson has joined the company in the new role of Chief Information Officer (CIO).
TrustCommerce is pleased to announce we have been selected to present a webinar for Women in Parking members, June 10, 2015. Women in Parking is a leading association dedicated to promoting the advancement and achievement of professional women in the parking industry.
TrustCommerce will be attending the upcoming GE Centricity Live Conference, April 29-May 2, 2015 in Orlando.
Centricity LIVE 2015 is GE Healthcare’s premier IT education conference, offering thought leadership, best practice sharing, interactive demos, Continuing Education Credits (CEUs), and unique opportunities to interact with colleagues.
TrustCommerce will be attending the upcoming HIMSS Annual Conference, April 12-16 in Chicago.
Healthcare Information and Management Systems Society (HIMSS) Annual Conference is one of the largest health IT events in the industry. In 2014, nearly 38,000 attendees came to HIMSS14 in Orlando, FL. Healthcare professionals, clinicians, and executives will gather to learn new methods to advance innovation, make a greater impact, and improve outcomes by exploring the significance of health IT through education, networking, and solutions.
Payment card fraud is a big issue in the U.S. How big? The U.S. accounted for 51% of global payment card fraud costs in 2013, according to BI Intelligence. Further, the cost of U.S. payment card fraud grew by 29% to $7.1 billion. The hope is that EMV adoption will help turn these numbers around.
What Are the Benefits of Merchants Adopting EMV?
The primary benefit of Europay, MasterCard, and Visa (EMV) technology is the reduction in card fraud resulting from counterfeit, lost, and stolen cards.