Latest News: What Healthcare Payments Can Learn from Retail Experiences

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For the latest insights on delivering a more modern financial experience, be sure to check out our blog. Here you’ll find helpful news and solutions in digital payment, healthcare, security and of course, the TrustCommerce platform.

Medical debt remains a significant challenge. Roughly one in 12 American adults carries medical debt, totaling more than $220 billion. While cost is a major factor, confusion around billing often makes the situation worse. Every extra step can add friction and can delay payments. Consumers are used to seamless checkout experiences in most every other […]

Payments, Perks, and What’s Next for Healthcare Payments HIMSS26 is almost here, and TrustCommerce is gearing up for a busy week in Las Vegas, March 9–12, 2026. As a trusted provider of integrated healthcare payment solutions, we help hospitals and health systems deliver modern, patient-friendly payment experiences—online, in person, through digital wallets, and more. Whether you’re moving between sessions or evaluating next-generation […]

Patient financial experiences are evolving quickly. Healthcare organizations need smarter, secure, and more seamless ways to collect payments before, during, and after the visit. That’s why TrustCommerce has partnered with Qure4u. By connecting Qure4u FastPay with TrustCommerce payment technology, we are enabling providers using athenaIDX to collect payments earlier, reduce manual work, and improve the […]

Running a small practice means you wear a lot of hats, and the last thing you need is a payment process that slows you down. That is why the TrustCommerce and Practice Fusion payment integration was built to help practices collect patient payments with less friction and fewer workarounds. Now, based on popular demand from […]

If you’ve ever spotted a small service fee on a bill or receipt, whether at a restaurant, concert, or even your doctor’s office, you’re not alone. These added fees are becoming increasingly common across industries, including healthcare. For providers, they can help offset rising operational costs, but if applied incorrectly, they may create compliance risks. […]

Healthcare providers invest in a wide array of digital payment options, for example online bill pay, card-on-file, digital wallet, to give patients a more retail like payment experience. Despite overwhelming evidence in favor of digital healthcare payments, 65% of small healthcare providers are still concerned about patient adoption. However, there’s a significant disconnect: 77% of patients believe digital payment options would benefit them. Why the Disconnect? Awareness Is the Missing […]

Demystifying Healthcare Payments: Complexity, Change, and What’s Next For patients, paying for healthcare rarely feels simple. Bills often arrive weeks or even months after care, with little clarity about what’s owed. Behind the scenes, insurers, providers, and financial intermediaries manage one of the most complex payment ecosystems in the U.S. economy. The good news? New […]

There’s a lingering assumption in healthcare that older adults aren’t interested in digital healthcare payments. But the data tells a different story. Today’s seniors are more tech-savvy than ever, and when it comes to paying for care, they want the same flexibility younger generations expect. A recent TrustCommerce survey of 400 U.S. healthcare consumers confirms […]

By Heather Randall, PhD, Chief Compliance Officer at TrustCommerce, a Sphere Company Too often, data breaches occur because of simple, unintentional actions by employees. That’s why implementing cybersecurity best practices is essential for reducing risk and preventing breaches in 2025, when the threat landscape is more sophisticated than ever. For many of us, it is […]