TrustCommerce executive team
Rob Caulfield

Chief Executive Officer

As founder and Chief Executive Officer, Rob Caulfield is responsible for the strategic vision, growth, and business operations of TrustCommerce. Under his leadership, TrustCommerce continues to grow, broaden offerings, and foster innovation, while…

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TrustCommerce executive team
Rob Caulfield

Chief Executive Officer

As founder and Chief Executive Officer, Rob Caulfield is responsible for the strategic vision, growth, and business operations of TrustCommerce. Under his leadership, TrustCommerce continues to grow, broaden offerings, and foster innovation, while maintaining a strong customer focus.

With nearly 20 years of information technology, security, e-commerce, and payments experience, Mr. Caulfield consulted with or designed Internet-based solutions for hundreds of Fortune 500 organizations. These include: FedEx, General Motors, Classmates, Yahoo, Kaiser Permanente, and many others. His experience focuses on payment processing, back-end database development and management, operations, Internet, and data security.

An authority on e-Commerce and data security, the Industry Standard named Mr. Caulfield a “Grandfather of e-Commerce.” He has served as a key presenter in several industry conferences.

Mr. Caulfield holds a bachelor’s degree in Business Administration.

TrustCommerce executive team
Chris Gowins

Chief Operating Officer

As Chief Operating Officer, Mr. Gowins is responsible for the day-to-day operations of critical departments, establishing procedures and processes to ensure their smooth functioning, and providing timely operational information and assistance to the CEO…

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TrustCommerce executive team
Chris Gowins

Chief Operating Officer

As Chief Operating Officer, Mr. Gowins is responsible for the day-to-day operations of critical departments, establishing procedures and processes to ensure their smooth functioning, and providing timely operational information and assistance to the CEO. With more than 15 years’ experience in finance and business strategy, Mr. Gowins enjoys driving company growth through well-executed strategies and processes.

Prior to joining TrustCommerce, Mr. Gowins held executive finance and accounting positions at leading companies, such as SunGard, DiTech (a GMAC subsidiary), E*Trade, H&R Block, and UnitedHealth. Mr. Gowins studied Business Administration, with an emphasis in Accounting at California State University, Fullerton and earned his CIA while at Farmers Insurance and his CPA at KPMG.

TrustCommerce executive team
Andrew Immerman

Chief Technology Officer

Andrew Immerman, Chief Technology Officer, is responsible for ensuring excellence in all TrustCommerce technological solutions. Under Mr. Immerman’s leadership, TrustCommerce has…

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TrustCommerce executive team
Andrew Immerman

Chief Technology Officer

Andrew Immerman, Chief Technology Officer, is responsible for ensuring excellence in all TrustCommerce technological solutions. Under Mr. Immerman’s leadership, TrustCommerce has matured all of its technological offerings with emphasis on dependability, performance, and security.

Mr. Immerman leverages 18 years of experience in the development, deployment, coordination and operation of quality-driven, mission-critical technologies. He has provided technological solutions in the disciplines of business, productivity, and consumer applications, e-business and e-commerce, transactional systems, digital security and forensics, automation, and simulation.

Prior to joining TrustCommerce, Mr. Immerman served in a wide diversity of roles, including: executive-level technical leadership/management, software development, system administration, and as a technology consultant. Mr. Immerman received his formal education in the fields of mathematics and physics from the University of California, Los Angeles.

TrustCommerce executive team
Eric Hanson

Chief Information Officer

As Chief Information Officer, Eric Hanson is responsible for leading the planning and execution of strategic technical initiatives benefiting our clients and partners. He will assist with daily operational duties and long-term planning within…

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TrustCommerce executive team
Eric Hanson

Chief Information Officer

As Chief Information Officer, Eric Hanson is responsible for leading the planning and execution of strategic technical initiatives benefiting our clients and partners. He will assist with daily operational duties and long-term planning within Information Technology, Project Management, and Customer Service teams.

Mr. Hanson has a proven background with multiple forms of application delivery, process optimization, large scale integration, and business intelligence.

A results-driven executive, Mr. Hanson has more than 20 years’ experience in technology leadership roles spanning a broad array of industries, including: Healthcare, Manufacturing & Supply Chain, Automotive, and Lending. He holds a BS degree in Computer Science and an MBA degree from the University of California, Irvine.

TrustCommerce executive team
Michael Longenecker

Director of Compliance

Michael Longenecker, Director of Compliance, is responsible for the ongoing technological and operational compliance with and periodic validation against the PCI DSS and other industry specific compliance requirements. With more…

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TrustCommerce executive team
Michael Longenecker

Director of Compliance

Michael Longenecker, Director of Compliance, is responsible for the ongoing technological and operational compliance with and periodic validation against the PCI DSS and other industry specific compliance requirements. With more than 10 years’ experience in Information Security, Mr. Longenecker provides extensive knowledge in auditing, compliance, and information assurance.

Prior to joining TrustCommerce, Mr. Longenecker held several positions, including: system administration, information management, vulnerability assessment, threat analysis, and as a QSA (Qualified Security Assessor). Mr. Longenecker also served in the U.S. Army Reserves as an Information Technology Specialist. After his deployment in 2008, Mr. Longenecker was honorably discharged with nearly 10 years of service in the military.

TrustCommerce executive team
Jennifer Cervantes

Director of Account Management

Jennifer Cervantes, Director of Account Management, is responsible for leading the Account Management team with a focus on ensuring excellence in account services.
Jennifer provides strategic…

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TrustCommerce executive team
Jennifer Cervantes

Director of Account Management

Jennifer Cervantes, Director of Account Management, is responsible for leading the Account Management team with a focus on ensuring excellence in account services. Jennifer provides strategic direction, guides process improvement and planning, and supports the growth and optimization of key client relationships ensuring mutual business satisfaction and client retention. Under Jennifer’s leadership, TrustCommerce’s existing client relationships have grown exponentially by continually improving operational efficiencies, controlling costs while delivering consultative support, and guidance to clients and the account management team.

Prior to joining TrustCommerce, Ms. Cervantes spent more than 10 years at TSYS Acquiring Solutions in a variety of client facing, technical, training, and leadership positions. She brings over 17 years of experience and in depth knowledge of the payments industry to continue guiding the support and consultation of TrustCommerce’s main focus—our clients.

TrustCommerce executive team
Andy Moorhead

Director of Sales

Andy Moorhead, Director of Sales, is responsible for the operations of the sales team, base of current clients, and executing a strategy for growth in both segments. TrustCommerce has a strong focus on the customer and Andy enjoys talking with…

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TrustCommerce executive team
Andy Moorhead

Director of Sales

Andy Moorhead, Director of Sales, is responsible for the operations of the sales team, base of current clients, and executing a strategy for growth in both segments. TrustCommerce has a strong focus on the customer and Andy enjoys talking with new and prospective clients to understand their needs and develop solutions for unique situations.

Prior to joining TrustCommerce, Andy spent 10 years working for a major merchant acquirer and brings a deep payments background to further the efforts of the sales team. During his past tenure, he managed successful teams focusing on a number of different vertical markets, including Healthcare, B2B, & Government. Mr. Moorhead studied Marketing with an emphasis on Finance at Miami University.

TrustCommerce executive team
Gene Senecal

Director of Product Management

Gene Senecal, Director of Product Management, is responsible for the strategy, planning and portfolio management of TrustCommerce products and services. Mr. Senecal leads the team that is responsible for…

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TrustCommerce executive team
Gene Senecal

Director of Product Management

Gene Senecal, Director of Product Management, is responsible for the strategy, planning and portfolio management of TrustCommerce products and services. Mr. Senecal leads the team that is responsible for all aspects of the product lifecycle functions and driving the innovation of new products providing TrustCommerce customers with the most comprehensive, secure and trusted solutions.

With over 20 years of technology experience, Mr. Senecal has served in a range of technology leadership roles in various industries including e-commerce, health insurance, voice-to-text transcription, digital marketing, consulting, software development, and software publishing.

Mr. Senecal holds a BA degree from California State University, Fullerton and an MBA from California State University, Monterey Bay.